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Hi,

Do let us know the make and model of your computer?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if there is any yellow exclamation point on CD/DVD in Device Manager.

1. Press Windows + X keys from the keyboard, click on Device Manager.
2. Expand DVD/CD ROM drives, right click on the driver.
3. Click on Properties and check the device status

Free Download EasyCap 4CH USB Video Capture Dongle Driver. DOWNLOAD EasyCap 4CH USB Video Capture Dongle. COMPATIBLE WITH: Windows 7 / 7 64 bit / 10. Aug 03, 2016  Windows 10 does not recognize the the USB 2.0 input of the EasyCap device. Loaded the software and drivers on the DVD. EasyCap works on all previous versions of Windows (7,8, XP, etc.) why doesn't it. Windows 10 does not recognize the the USB 2.0 input of the EasyCap device. Loaded the software and drivers on the DVD. EasyCap works on all previous versions of Windows (7,8, XP, etc.) why doesn't it.

Step 2: If the drive is being detected in Device Manager try the below to update the drivers:

1. Right click on Start button and select Device Manager.
2. Expand DVD/CD ROM drives, right click on the drivers and click on Update driver software.
3. Restart the computer and check if the issue persists.

Step 3: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

1. Press Windows key from the keyboard, type Troubleshooting and select it.
2. Click on view all option on the upper left corner of Troubleshooting window.
3. Select the Hardware and Device options from the list.
4. Click Next to run the Hardware and Device Troubleshooter.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

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Hello Darshan,

No yellow exclamation point on CD/DVD in Device Manager. I have a Dell Inspiron 15 with USB 2.0 In divice an drivers I see DVD RW Drive (D) but not USB 2.0

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Hello BulldogXX,

Purchased the EasyCap from Ebay. This is what is said before I ordered 'Support System: Windows 98/ME, Windows 2000, Windows XP, Win10

However, in the instructions I received it does not say Win 10 is supported.

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This new edition considers the need for interdependent processes of design, construction and facility use. The Fifth Edition expands the scope of the manual to meet the requirements of all participants involved in a construction project in a stage-by-stage progression, including owners, A/Es, design-builders, contractors, construction managers, product representatives, financial institutions, regulatory authorities, attorneys, and facility managers. Construction project management manual.

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Interesting, thank you. The product Ebay's agent sent me is not what I ordered. They tried to tell me what they sent me was Win 10 compatible. I copied the instructions which clearly says Sys Req OS Windows 2000, xp/vista/Win 7 only, does not have Win 10 listed.

I can get a full refund including shipping charges from Ebay but I suspect the agent will just ship me a Win 10 complaint unit at his expense to avoid a negative rating from me. I have wasted a lot of time on this.

Thanks for your assistance.

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